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International Journal of Current Microbiology and Applied Sciences (IJCMAS)
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National Academy of Agricultural Sciences (NAAS)
NAAS Score: *5.38 (2019)
[Effective from January 1, 2019]
For more details click here

ICV 2017: 100.00
Index Copernicus ICI Journals Master List 2017 - IJCMAS--ICV 2017: 100.00
For more details click here

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PRINT ISSN : 2319-7692
Online ISSN : 2319-7706
Issues : 12 per year
Publisher : Excellent Publishers
Email : editorijcmas@gmail.com / submit@ijcmas.com
Editor-in-chief: Dr.M.Prakash
Index Copernicus ICV 2017: 100.00
NAAS RATING 2018: 5.38

Int.J.Curr.Microbiol.App.Sci.2018.7(4): 3408-3416
DOI: https://doi.org/10.20546/ijcmas.2018.704.385


Topic: Assessment of Female Customers’ Level of Satisfaction from E-Banking
Tanuja Jukariya and Suman Singh
Department of Family Resource Management, College of Home Science, Udaipur, Rajasthan-313001, India
*Corresponding author
Abstract:

After demonetisation took place in 2016 it was a new boom in internet banking in order to proceed toward cashless economy. The paper deals the consumers perception towards e-banking system related to women customers’ satisfaction from e-banking system with special reference to Udaipur District of Rajasthan. Through non -probability sampling total 50 Female respondents were surveyed. The data collected from the primary source were analysed with the help of various statistical measures such as simple percentage analysis, averages were used. Mean weighted score was calculated to analyse the level of satisfaction from various aspects of E-banking. The data was collected during the months between June to July, 2017. According to the study, the researcher concludes that the most of the female bank customers are aware about all the banking services in Udaipur district of Rajasthan. Further report states that respondents were highly satisfied with Quality of products/ services (MWS 4.00) provided online the banks further have to take necessary steps to educate the customers regarding the new technology and other services offered by the banks.


Keywords: Information Technology, E-Banking
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How to cite this article:

Tanuja Jukariya and Suman Singh. 2018. Topic: Assessment of Female Customers’ Level of Satisfaction from E-Banking.Int.J.Curr.Microbiol.App.Sci. 7(4): 3408-3416. doi: https://doi.org/10.20546/ijcmas.2018.704.385